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Post in Customer Support

Empty box!

I placed an order for a travel size fragrance and the box was only filled with the filler paper. How does this get missed and why does it seem like it's a recurring problem? What do I need to do now?

Re: Empty box!

Hi @tianajbeauty,

 

I'm sorry to hear this and I'll send you a message.

 

Best,

Laurie

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