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Post in Customer Support
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Empty Product Bottle

IMG_9316.png

Hello! I wasn’t sure where to post, but was wondering if this has happened to anyone else? 
I received my Vegamour Shiny Strands Birthday Set, and one of the bottles was totally empty, and the other two didn’t feel like they were filled all the way (I didn’t weigh to confirm, but it felt off compared to another sample bottle I had) 

Anyways! Has anyone tried the Vegamour Hair Mask from that set? I was really looking forward to trying it cause I loved the Shampoo and Conditioner! 

2 Replies

Re: Empty Product Bottle

@tmorcan I'm not able to reply to your PM, as they are not enabled on your side. You can adjust your account settings (the gear icon) on a desktop or mobile web browser.

Re: Empty Product Bottle

@tmorcan I'm sorry to see that!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

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