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Post in Customer Support
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Empty Perfume

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I ordered the Jet Set Sol de Janeiro kit and I noticed when I opened it that there was a very strong smell when opening the box. I opened the little kit and see that the perfume cap is completely loose and there is not one drop of perfume in there. I wanted to return it to my local Sephora tomorrow because I wasn’t a fan of the smell but I’m nearly positive they will not take it back with an empty perfume bottle inside. Has anyone ever experienced this?

Re: Empty Perfume

Hi @rmush02,

 

I'm sorry about this! I'll send you a message shortly. 

 

Best,

Laurie

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