EMPTY PACKAGE

[fpet3]

I ordered a few hair care products, and just received my package today. My package was not tampered with yet when I carried my box it felt like there was nothing inside it. I opened my package and the only thing inside was the invoice and my free samples. I ordered over $100 worth of products for Thanksgiving just to receive NOTHING. I have ordered online before from Sephora but never had this problem until now. Not only did I receive my box past the estimated delivery date, but I didnt even receive my stuff.

[LaurieBT]

Hi @fpet3,

I'm sorry to hear this! I'll send you a message shortly.

Best regards,

Laurie 

[NancyLMC]

Hi! Happen the same to me, can you please help me?

[DaneeBT]

@NancyLMC Sorry to hear that! I'm sending you a PM.