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Anonymous Insider

Didnt get my samples

Hello, i just recieved my sephora order and i did not get my 2 free samples. Can you assist ?

Samples are only shown on my online check out receipt and not the hard copySamples are only shown on my online check out receipt and not the hard copy

 

3818158F-7C23-4BAC-BE92-39CDFD30683F.jpeg

 

Re: Didnt get my samples

I am a new shopper, I received a gc for my 50th bday, and I was supposed to get 2 free samples I never received them and they put something in my package I never asked for. I got my main items so that's ok, but I was looking forward to trying the things I picked out.freebies.jpg😶

Re: Didnt get my samples

Hi @Shellcanada

 

Oh no! I will send you a PM.


Regards,
Danee

Re: Didnt get my samples

Hi @Anonymous,

 

I'm sorry to hear your samples were missing! I'll send you a PM to assist.

 

Always,

Danee

Anonymous Insider

Re: Didnt get my samples

I do want to add my order came quick, just wondering what happened to the samples

4 Replies
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Photos3
  • Samples are only shown on my online check out receipt and not the hard copy
  • 3818158F-7C23-4BAC-BE92-39CDFD30683F.jpeg
  • freebies.jpg