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Post in Customer Support
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Did I Miss Something?

I placed an order on Wednesday that was shipped on Thursday. It won't be arriving to my house until Tuesday. According to the 2018 Beaury Insider Benefits, Rouge members still have free 2 day shipping. Since hitting Rouge all of my orders until now had arrived within 2 days of shipping. If that's changed, it should be removed from the website & also not listed as a benefit. This order is going to get to me in the same amount of time my orders used to take before I hit Rouge. 😞

Re: Did I Miss Something?

Hi @mrsmouse, I am sorry to hear that! I am sending you a private message to help. 

 

Regards, 

Kevin

Re: Did I Miss Something?

Thank you so much for the help, Kevin!!  🙂

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