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Post in Customer Support
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Delivered/ stolen package

Hi 

I would like to know what should I do. When according to Sephora my package was delivered yesterday. I checked the shipment it says that my package was left in front of my door but is not (i luve in apartment). I checked mailing room and lobby. There is no package. I don’t know if a delivery man by accident left at different door, or maybe it was an error on website showing me is delivered but is not or it got stolen. I contacted lasership but I need to wait 2 business days and contact the seller. 

 

Re: Delivered/ stolen package

@NattC07 I will look into this for you and send you a PM. 

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