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Post in Customer Support

Delay in shipping: possible to get items from store instead?

Hi I made an order on Sunday (order number ) that I initially thought would be delivered this Friday 19th) but it will actually get delivered on the 26th. That’s a problem for me because I am traveling on the 20th and need the items with me. Can I pick them up from a nearby store? Or get a refund/credit and then buy them from the store? Thank you! 

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Re: Delay in shipping: possible to get items from store instead?

Hi @Suze29,

 

I'm happy to check on this and I'll send you a message. Please note the order number was removed from your post for security purposes.

 

Best regards,

Laurie

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