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Post in Customer Support

Delay in Shipping?

Just wondering if anyone else is having this issue, I placed an order on the 29th and it says the order has been placed but I haven't recieved confirmation, or any updates on the order since then and I'm not sure if there are just delays because of covid and the holidays, or if there's an issue with my order?

Re: Delay in Shipping?

I have the same problem. It’s expected delivery by today 1/6 but it hasn’t even shipped yet... 

Re: Delay in Shipping?

Hi @iheartbeauty777,


I am sorry about that. I will send you a private message so I can look into this for you. Thanks! 


Best Wishes,



Re: Delay in Shipping?

Hi @SarahCards,


I'll look into this then send you a PM.



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