Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
cdearcan
NEWCOMER I Insider
‎03-14-2024 02:12 PM
‎03-14-2024 02:12 PM

Damaged product

Hello,

 

my order arrived today and the product was damaged. The bottle was open and spilled everywhere in the box. Who should I contact to address the issue?

thanks!

IMG_2486.jpeg

 

 

 

Labels:
0
Reply
3 Replies
LaurieBT
MOD Rouge
‎03-14-2024 02:53 PM
‎03-14-2024 02:53 PM

Re: Damaged product

Hi @cdearcan,

 

I'm sorry to hear this and I'll send you a message shortly.

 

Best,
Laurie 

Reply
CorgiMommy
BOSS II Rouge
‎03-14-2024 02:52 PM
‎03-14-2024 02:52 PM

Re: Damaged product

@cdearcan call customer service, they should be able to help you 

Reply
1 Reply
cdearcan
NEWCOMER I Insider
‎03-14-2024 02:55 PM
‎03-14-2024 02:55 PM

Re: Damaged product

Thank you!

0
Reply
3 Replies
Conversation Stats
  • 3 replies
  • ‎03-14-2024 02:12 PM
  • 443 views
  • 2 Hearts Given
  • 3 Contributors
Photos1
  • IMG_2486.jpeg