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Post in Customer Support
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NikoDCLXVI
NEWCOMER V Vib
‎08-08-2018 07:17 PM
‎08-08-2018 07:17 PM

Damaged item

Part of my online order was a birthday gift, but unfortunately it was damaged during the shipping process. I was wondering if it’s possible to exchange this item?

 

 

  Both lipsticks were damged. Melted in the tube.Both lipsticks were damged. Melted in the tube.

 

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ZakiyaBT
ALUM II Insider
‎08-09-2018 09:05 AM
‎08-09-2018 09:05 AM

Re: Damaged item

Hi @NikoDCLXVI,

 

I am so sorry to see that this happened to your items. I will send you a PM for further assistance. 

Best,

Zakiya

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  • ‎08-08-2018 07:17 PM
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  • Both lipsticks were damged. Melted in the tube.
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