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Post in Customer Support

Damaged Package

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I just opened up my VIB Rouge order and found this badly damaged cleanser. This is meant to be a gift, and I can’t give such a damaged item. Could someone please assist me?

 

Re: Damaged Package

Hi @mirandabar,

 

I'm so sorry for the condition of the items you received in your recent order! I'll send you a PM to assist you.

 

Always,

Danee

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