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Post in Customer Support
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Damaged Order

I ordered a Moroccanoil Treatment & Hydrating Styling Cream Hair Set online and when I opened the package, the products were damaged and spilled all over the box. The box even had a packaging sleeve so I have no idea how it burst open inside. What can be done about this issue?

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Re: Damaged Order

Hi @Chronos

 

I'm so sorry to see that! I'll send you a PM.


Regards,

Danee

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