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Post in Customer Support
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Damaged Item

Hello. 

 

I just received my Sephora package and it seems as if my Givenchy lipstick is falling apart... I don't believe it melted because I received an identical lipstick in another shade and it's perfectly fine. Perhaps a manufacturing error? 

 

Please help! First time I've ever received something damaged from Sephora. Givenchy1.jpgGivenchy2.jpgGivenchy3.jpgGivenchy4.jpg

Re: Damaged Item

Hi @Andela09,

I will send you a private message.

 

Best,

Penelope

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