Customer Service

[caliKa]

Hi, I was trying to cancel my same day unlimited subscription a few minutes before midnight but it kept saying I had an order processing. I had no orders processing at the time and still do not have any processing orders so I don’t see why I couldn’t cancel the subscription. I don’t think it’s fair for me to pay the subscription again if I was unable to cancel it due to something out of my control. Is there any way that you guys can help?

[keelybt]

@caliKa I'm sorry to hear that you had trouble.  It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service