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Post in Customer Support

Credit card

I have not been able to use my sephora credit card in the stores or online for the past couple weeks 🤷. I have sufficient funds and when I wrote bread financial a message they have yet to reply. Now it doesn't even let me in my online account. It keeps saying try again later. I called and it's just a recording. This is getting very frustrating. Is anyone having the same issues and is there anything else I can do?

Re: Credit card

Hi @nakomag,

 

I'm so sorry for the trouble! Our credit card partner has been working around the clock to restore service, but cannot provide an exact time for restoring full customer servicing capabilities. Status updates are being provided on Comenity’s Account Center and social media channels. We appreciate your continued patience!

 

Warm regards,

Laurie

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