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Post in Customer Support

Credit card payment error

When trying to make an online purchase using my credit card I'm receiving a common error saying that they are unable to process my payment and to check my credit card information to ensure it's correct. I've checked and triple checked and it's accurate, yet I'm still getting this issue. I'd happily use my paypal account to pay for my purchase, but if I need to return anything in store I understand it'll be a bit of a hassle. I'd love to have this fixed.

Re: Credit card payment error

Hi @SarahLeaf! For issues with order payments, please give us a call at 1-877-737-4672 so we can further assist! Our agents will be able to see what may be preventing the order from going through, and can help place the order for you as well.  

 

I hope this helps! 

 

Regards, 

Kevin

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