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Post in Customer Support

Combine online with pick up orders?

Greetings.

There are online only items and items out of stock online but available in my local store for pick up. I would like to make an order for both types of items AND use the 15% off earned discount (expires tomorrow), which is only good for one use. 

How do you suggest I complete this transaction? Can I make an online order and pick up order using the one code? It looks like I have to do two separate orders. Thank you for your consideration and prompt reply. 

Re: Combine online with pick up orders?

Hi @divaindenial,

 

Regretfully, the 15% discount is a one-time use only code. I'm sorry it cannot be applied to the order of online-only items in addition to a store purchase. 

 

Always,

Danee

Re: Combine online with pick up orders?

Bummer and thanx for the quick response. If I make an in store purchase can the associate order the online only items at the same time? 

Re: Combine online with pick up orders?

@divaindenial the Cast Member at the store may be able to assist you in placing an order for the online-only items. But please note, a separate transaction would need to be made and the code can only be used once.

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