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Post in Customer Support
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Combine online with pick up orders?

Greetings.

There are online only items and items out of stock online but available in my local store for pick up. I would like to make an order for both types of items AND use the 15% off earned discount (expires tomorrow), which is only good for one use. 

How do you suggest I complete this transaction? Can I make an online order and pick up order using the one code? It looks like I have to do two separate orders. Thank you for your consideration and prompt reply. 

Re: Combine online with pick up orders?

Hi @divaindenial,

 

Regretfully, the 15% discount is a one-time use only code. I'm sorry it cannot be applied to the order of online-only items in addition to a store purchase. 

 

Always,

Danee

Re: Combine online with pick up orders?

Bummer and thanx for the quick response. If I make an in store purchase can the associate order the online only items at the same time? 

Re: Combine online with pick up orders?

@divaindenial the Cast Member at the store may be able to assist you in placing an order for the online-only items. But please note, a separate transaction would need to be made and the code can only be used once.

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