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Post in Customer Support

Clinique

Hi. I had ordered an All About Eyes. Just opened it now. The box and container itself look fine on the outside. But the protective cover/film on the inside is half buried in the cream. I'm not sure if it was opened before and then repacked. Please help me with this. I was excited to try it. I have a picture if that helps. Thank you.

Re: Clinique

Hi @thjkkdvbnkk sorry to hear that! I'll send you a PM. 

Re: Clinique

My Sephora order: #

Re: Clinique

@thjkkdvbnkk Please reply directly to my private message so I can further assist. Simply click on the envelope/bell icon in the top right corner of BIC, select the message, then reply. Thanks! 

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