Charged for duplicate product

[HilaryDommu]

Hi,

I went into a Sephora while on vacation and realized on my purchase history online that I got charged twice for my Fresh Sugar Rose lip treatment. They were running a special where I could get a 30% off the second Fresh lip product and I got a separate Fresh balm but they must have accidentally charged me twice for the Sugar Rose lip treatment. I am not able to get back to the store unfortunately and would like to please get credited. I have included a picture of my receipt. Thanks so much! 

 

[JaneanBT]

Hi @HilaryDommu,

I will send you a private message so I can provide more information. Thanks! 

Best Wishes,

Janean

[quspork]

@HilaryDommu Here's the customer service thread:

https://community.sephora.com/t5/Customer-Support/bd-p/Customer_Support

You should post there or call them for assistance.