Cant add holiday bundle or advent to cart

[MizzzLadyJj]

As a rogue u get stuff a day early but doesn't help when u can't purchase it there are a sol  bundle and an advent calender I want but can't not add to cart please fix this I hv logged out and bk in shut off my phone but nothing  working

[DaneeBT]

@MizzzLadyJj If the items are showing as available on our site and you're not able to add them to your basket, please try deleting the app and reinstalling it and/or clearing your cookies/cache. If the issue persists, please contact us via phone at 1-877-737-4672 or via our live chat. Thanks!

[talonne]

Not the original poster, but I am experiencing the same issue. I did uninstall and reinstall the app, but the issue persists. I've included a screenshot of the error message. 

 

[DaneeBT]

@talonne oh no! It looks like your private messages are currently turned off. Please send me a private message with additional details or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. Thank you!