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Candle Sampler Certificate

Hello! I am trying to redeem a candle sampler certificate. No matter how many different ways I submit the code online, it is unsuccessful. Any advice?

Sephora Favorites Mini Candle Sampler Set 

Re: Candle Sampler Certificate

Thank you! I actually went ahead and shopped in person yesterday and was able to redeem. Thank you! 

Re: Candle Sampler Certificate

Hi OJKITTY

 

A common issue is that the number 1 looks like the letter I. If switching that does not work, please send me a private message with the name of the Sephora Favorites set, and a clear photo of the voucher showing the code so I can look into this for you.

 

Regards,

Danee

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