Cancelled same day delivery subscription

[Audrey913]

Hi there,

Today I received an email stating I had purchased Same Day Delivery subscription for $60 CAD. This is very unexpected, as I thought I canceled it yesterday. As I am inquiring about this within 24 hours of being charged, I would like to chat with customer support about what can be done to refund the subscription.

[ellag7]

I am having this issue as well, I was under the impression I had canceled this subscription but it has charged my anyway

[DaneeBT]

@ellag7 sorry to hear about this. It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with your registered email address or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. 

[ebar1234]

same here!

[DaneeBT]

@ebar1234 oh no! It looks like your private messages are currently turned off. Please send me a private message with your registered email address and additional details or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. Thank you!

[ebar1234]

how do i do that 

[DaneeBT]

@ebar1234 you can adjust your preferences in your settings. Thanks!

[deexeph]

Hi I’m having the same issue!

[DaneeBT]

@deexeph I'll send you a PM!

[DaneeBT]

Hi @Audrey913 

I'm sorry to hear about this. I'll send you a PM.

[lek282]

Same here!

[keelybt]

@lek282 I will send you a PM. 

[aly247]

I’m having the same issue.

[LaurieBT]

Hi @aly247,

I'll send you a message shortly for more information.

Best regards,

Laurie