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Post in Customer Support
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Cancelled same day delivery subscription

Hi there,

 

Today I received an email stating I had purchased Same Day Delivery subscription for $60 CAD. This is very unexpected, as I thought I canceled it yesterday. As I am inquiring about this within 24 hours of being charged, I would like to chat with customer support about what can be done to refund the subscription.

 

 
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Re: Cancelled same day delivery subscription

I am having this issue as well, I was under the impression I had canceled this subscription but it has charged my anyway

Re: Cancelled same day delivery subscription

@ellag7 sorry to hear about this. It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with your registered email address or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. 

Re: Cancelled same day delivery subscription

same here!

Re: Cancelled same day delivery subscription

@ebar1234 oh no! It looks like your private messages are currently turned off. Please send me a private message with your registered email address and additional details or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. Thank you!

Re: Cancelled same day delivery subscription

how do i do that 

Re: Cancelled same day delivery subscription

@ebar1234 you can adjust your preferences in your settings. Thanks!

Re: Cancelled same day delivery subscription

Hi I’m having the same issue!

Re: Cancelled same day delivery subscription

@deexeph I'll send you a PM!

Re: Cancelled same day delivery subscription

Hi @Audrey913 

 

I'm sorry to hear about this. I'll send you a PM.

Re: Cancelled same day delivery subscription

Same here!

Re: Cancelled same day delivery subscription

@lek282 I will send you a PM. 

Re: Cancelled same day delivery subscription

I’m having the same issue.

Re: Cancelled same day delivery subscription

Hi @aly247,

 

I'll send you a message shortly for more information.

 

Best regards,

Laurie

13 Replies
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