Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
marjoriearci
NEWCOMER I
‎11-02-2023 08:18 AM
‎11-02-2023 08:18 AM

Cancelled order with Klarna

I ordered the Shark Flexstyle through Klarna but I wanted to choose in-store pickup and apply a coupon code, which I didn’t do when I ordered. I canceled my order but it says on Klarna that it’s still processing with Sephora. I have the transaction taken from my bank account. How long will a refund process for this?

0
Reply
1 Reply
LaurieBT
MOD
‎11-02-2023 09:57 AM
‎11-02-2023 09:57 AM

Re: Cancelled order with Klarna

Hi @marjoriearci,

 

My apologies! You won't be charged and the temporary authorization hold should reverse within 1-7 business days. 

 

Warm regards,

Laurie 

0
Reply
Conversation Stats
  • 1 reply
  • ‎11-02-2023 08:18 AM
  • 790 views
  • 0 Hearts Given
  • 2 Contributors
Top