Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Cancelled my reward - when do I get the points back?

So I got too trigger happy and redeemed a 1500 point reward without actually checking what I was getting. I clicked the wrong thing, d'oh.

I cancelled the order within like 30 seconds, I want to know when the 1500 points will be returned to me account?

 

Thanks!

Re: Cancelled my reward - when do I get the points back?

Hi @Jules1029,

 

If you cancelled the order then you should receive your points back to your account within the next 24 hours. If you do not see your points by then please send me a PM and I will look into this further for you. 🙂

 

Best,

Zakiya

Conversation Stats
  • 1 reply
  • 4138 views
  • 3 Hearts Given
  • 2 Contributors