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Post in Customer Support
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Canceling order

Hi, I'd to cancel my order please. Can you help me?

1 Reply

Re: Canceling order

@daliahmt, there is a small window of time where an order can be manually cancelled after it has been placed. I recommend checking the order details in your account to see if you still have the option to cancel. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this.

 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

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