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Post in Customer Support
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Emmia456
NEWCOMER V Rouge
‎06-25-2018 10:28 PM
‎06-25-2018 10:28 PM

Canceled Order!!

So I placed an order for the fist time online yesterday, and I just got and email that my entire order was CANCELED due to EVERYTHING (keep in mind there were 9 items in my cart), BEING OUT OF STOCK?!?! I am also leaving for vacation in a few days, and I can't afford to order it again and wait!!! Sephora, please explain!

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DaneeBT
MOD Rouge
‎06-26-2018 08:45 AM
‎06-26-2018 08:45 AM

Re: Canceled Order!!

Hi @Emmia456,

 

I'm sorry your order has been cancelled! In reviewing your account, it appears that you may have recently spoken with one of our representatives regarding the order. If you have any additional questions or concerns, please send me a PM.

 

Always,
Danee

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  • ‎06-25-2018 10:28 PM
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