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Post in Customer Support

Can’t redeem scent certificate online

  1. Can someone please explain to me how to redeem the scent certificate online? I followed the instructions on the certificate but it’s saying the code is invalid.

Re: Can’t redeem scent certificate online

Can you please also help me how to redeem it? Thanks 

Re: Can’t redeem scent certificate online

Hi @Mario2992,

 

I will send you a PM to further assist.

 

Always,

Danee

Re: Can’t redeem scent certificate online

Hi Danee,

 

Can you please send me a PM as well

Thank you

Re: Can’t redeem scent certificate online

@katie11320 I will send you a PM to help. 

Re: Can’t redeem scent certificate online

Can you also help me redeem the certificate? Thanks!

Re: Can’t redeem scent certificate online

Hi @crystalandersen,

 

I will send you a PM!

 

Always,

Danee

Re: Can’t redeem scent certificate online

Hello. I also need assistance in redeeming my code. Same issues as everyone else

Re: Can’t redeem scent certificate online

@kaleelk94 I will send you a PM to help. 

Re: Can’t redeem scent certificate online

Could you also help me please? thanks!

Re: Can’t redeem scent certificate online

Hi @KaayyM,

 

I sent you a PM.

 

Always,

Danee

Re: Can’t redeem scent certificate online

Can you help me as well with my scent certificate?

Re: Can’t redeem scent certificate online

Hi @ckillian,

 

To redeem the voucher online, please enter the code near the bottom left corner of the voucher. You can enter it in the "Promo Code" section at checkout. 

Please note that sometimes the number 1 in the code might be mistaken for a capital letter I. If you entered the letter I but the code did not work, please try entering the number 1 instead. If you need any further assistance please let us know. Thank you!

 

Best regards,

Laurie

Re: Can’t redeem scent certificate online

Me too please!!

Re: Can’t redeem scent certificate online

Hi @kkoenig2393,

 

I will send you a PM to assist.

 

Always,

Danee

Re: Can’t redeem scent certificate online

Would you mind helping me also? I appreciate it!

Re: Can’t redeem scent certificate online

Hi @Lowtal,

 

I sent you a private message!

 

Always,

Danee

Re: Can’t redeem scent certificate online

Would you mind assisting me as well?

Re: Can’t redeem scent certificate online

Hi @bubba5524,

 

I will send you a private message.

 

Best Wishes,

 

Janean

Re: Can’t redeem scent certificate online

Hi Janeen,

Can you please help me as well?

Thanks

Re: Can’t redeem scent certificate online

HI @NikkiKeene and @sfarah

 

I'm sending you both a PM.

 

Always,
Danee

Re: Can’t redeem scent certificate online

Hi there, I'm also having trouble with this!

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