Can’t checkout on website

[sarahd84737]

Problem submitting order at checkout. “Place order” button not highlighted so I can submit the order. Help! I’m on website on my iPhone, not the app.

[LaurieBT]

Hi @sarahd84737,

I recommend double-checking that you've clicked Save & Continue through each of the different sections (shipping address, payment method, shipping method) before clicking the Place Order button. If the issue persists afterwards, please contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672) where a Beauty Advisor can assist you. If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you! 

Best,

Laurie