Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Can I get any update on my package (order from May 1st)

My order was placed on May 1st it was set to arrive on June 8th based on the last update. I’m aware that the package is in Halifax also based on the last update but as of today the package (June 8th) it has not arrived and there is a new update stating another delay. I completely understand safe guarding workers and putting their safety about a package but I received other orders that I made on the same day to the same province nearly a month ago. Additionally I’m Rouge and should receive two day shipping but again I get the circumstance but it’s been NINE WEEKS! This is ridiculous at this point. Something has to be done!

Re: Can I get any update on my package (order from May 1st)

Hi @Sincerelymonie,

 

I'm sorry you have not yet received your order! I'll look into this then send you a PM.

 

Always,
Danee

1 Reply
Conversation Stats
  • 1 reply
  • 612 views
  • 0 Hearts Given
  • 2 Contributors
Photos2