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Post in Customer Support
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Broken palette

I just received an online order where my Pat McGrath MTHRSHP sublime bronze palette arrived broken.  😞  I was really excited to use it this week.  Do I need to return it and then order a new one?  And how long will that take?

Re: Broken palette

Hello @BakerRichmond12,

 

We're very sorry to hear this!  I'm going to send you a PM shorty for assistance!

 

Best,

 

Steph 

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