Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
anna8318
NEWCOMER I Vib
‎06-06-2020 08:47 AM
‎06-06-2020 08:47 AM

Broken ordinary bottle in delivery order

Hi, is it possible to receive a refund or a new ordinary bottle sent to me by mail? Thanks for your help. 

97126C2B-C6FD-4AEC-A9ED-42CB9F59C41F.jpeg

 

C28F70EE-E5C8-485F-A044-6A5F03D48252.jpeg

 

8BB582F6-2C59-41D1-A9D7-863CC903EE3E.jpeg

 

0
Reply
1 Reply
DaneeBT
MOD Rouge
‎06-06-2020 08:55 AM
‎06-06-2020 08:55 AM

Re: Broken ordinary bottle in delivery order

Hi @anna8318,

 

I'm so sorry to see this arrived damaged. I'm sending you a PM now.

 

Always,

Danee

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎06-06-2020 08:47 AM
  • 211 views
  • 0 Hearts Given
  • 2 Contributors
Photos3
  • 97126C2B-C6FD-4AEC-A9ED-42CB9F59C41F.jpeg
  • 8BB582F6-2C59-41D1-A9D7-863CC903EE3E.jpeg
  • C28F70EE-E5C8-485F-A044-6A5F03D48252.jpeg