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Post in Customer Support
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Anonymous Insider
‎01-25-2019 09:56 PM
‎01-25-2019 09:56 PM

Broken/damaged products!

Just got order today (first time purchaser) been wanting to try Sephora for quite some time and did and my items arrived broke and damaged....can I get these replaced or do I have to send them back and then wait for new product so frustrating 

 

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DaneeBT
MOD Rouge
‎01-26-2019 08:08 AM
‎01-26-2019 08:08 AM

Re: Broken/damaged products!

Hi @Anonymous,

 

I'm so sorry to hear your items arrived damaged! I'm going to send you a PM to assist you further.

 

Always,

Danee

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  • ‎01-25-2019 09:56 PM
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