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Post in Customer Support
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katlyn113
NEWCOMER I Rouge
‎05-08-2020 01:20 PM
‎05-08-2020 01:20 PM

Broken Product Packaging

Hi,

 

I received my order from Sephora today. One of the the products I received s(Supergoop Hand Screen) bottle was cracked at the bottom. I would like to return and get one that is not broken, but don't have access to a printer to print shipping label.20200508_125328.jpgBottle is split open along the bottomBottle is split open along the bottom20200508_125321 (1).jpgSUPERGOOP! - Handscreen SPF 40

 

Thanks!

K 

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1 Reply
kevinbt
ALUM II Insider
‎05-08-2020 06:33 PM
‎05-08-2020 06:33 PM

Re: Broken Product Packaging

Hi @katlyn113  - I'm sorry to hear that! I am sending you a private message to further assist. 

 

Regards, 

Kevin

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  • 1 reply
  • ‎05-08-2020 01:20 PM
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Photos3
  • 20200508_125321 (1).jpg
  • 20200508_125328.jpg
  • Bottle is split open along the bottom