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Post in Customer Support
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curu
NEWCOMER I Rouge
‎11-22-2018 06:05 AM
‎11-22-2018 06:05 AM

Broken Glass Bottle

I received a Mon Paris gift set today, and the glass bottle of the 0.33 oz travel spray was completely broken and leaked.  Also, the glass fragments were everywhere in the box. What can I do now? How or can I exchange or return this damaged product? WechatIMG427.jpegWechatIMG428.jpeg

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kevinbt
ALUM II Insider
‎11-23-2018 10:24 AM
‎11-23-2018 10:24 AM

Re: Broken Glass Bottle

Hi @curu, I'm sorry your order arrived like that! I am sending you a private message to help. 

 

Regards, 

Kevin

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  • 1 reply
  • ‎11-22-2018 06:05 AM
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  • WechatIMG427.jpeg
  • WechatIMG428.jpeg