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Post in Customer Support
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riona1902
NEWCOMER I Insider
‎06-21-2019 02:45 AM
‎06-21-2019 02:45 AM

Bought wrong foundation shade

Hello, I bought Nars foundation online not so long ago, however the shade is too light for my skin even I did use the foundation shade converter app. Can I exchange or return at Sephora after I opened and used the product? Thank you.
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keelybt
MOD Rouge
‎06-21-2019 08:08 AM
‎06-21-2019 08:08 AM

Re: Bought wrong foundation shade

Hi @riona1902 I'm sorry to hear that isn't working for you. You can return it to us by mail or return or exchange it in store within 60 days of purchase. 

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  • ‎06-21-2019 02:45 AM
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