Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Bought wrong foundation shade

Hello, I bought Nars foundation online not so long ago, however the shade is too light for my skin even I did use the foundation shade converter app. Can I exchange or return at Sephora after I opened and used the product? Thank you.
1 Reply

Re: Bought wrong foundation shade

Hi @riona1902 I'm sorry to hear that isn't working for you. You can return it to us by mail or return or exchange it in store within 60 days of purchase. 

Conversation Stats
  • 1 reply
  • 2587 views
  • 0 Hearts Given
  • 2 Contributors