Beauty offer

[haleyrose13]

Spoiler

anyone else unable to add this to their bag? It says it is no longer a promo but I just got the email 5 minutes ago?

 

[SportyGirly125]

@haleyrose13 I just tried and it's showing both now.

[LaurieBT]

Hi @haleyrose13,

I'm sorry to hear this and we're happy to look into this further. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll be happy to look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

Best,

Laurie 

[SportyGirly125]

@haleyrose13 I would contact customer service. Looks like a system glitch where that bag isn’t showing up.