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Post in Customer Support

Beauty Insider: Update to Birthday Gift Benefit FAQS

For more information on the Beauty Insider program and a full list of Beauty Insider benefits, please visit this link.

 

Please see below for an update to the Beauty Insider birthday gift benefit:

 

  • As of June 1, 2023, Beauty Insiders shopping online at sephora.com or sephora.ca will need to make a minimum merchandise purchase of $25 to redeem their birthday gift.
  • No purchase is necessary to redeem your birthday gift in store.

 

FAQS:

 

Where can I find my birthday gift options?

Visit your local Sephora store to choose your birthday gift or head to your Beauty Insider Summary page to redeem at sephora.com or sephora.ca. You must be signed in to your Beauty Insider account to add your birthday gift to basket. Gift selection may vary online and in store.

 

When can I redeem my birthday gift?

You may redeem one birthday gift per year during the month of your birthday, or two weeks before or two weeks after your birthday.

 

How can I redeem my birthday gift without making a merchandise purchase of $25 or more?

Visit your local store to select your birthday gift. Gift selection may vary online and in store.

 

Do I need to make a merchandise purchase of $25 or more to redeem the 250-point birthday gift option online?

Yes, you must make a merchandise purchase of $25 or more to redeem the 250-point birthday gift option online. However, the 250-point birthday gift option is free to redeem in store.

 

Can I apply promotional discounts or Beauty Insider Cash to my basket and still redeem my birthday gift?

You may apply promotional discounts or Beauty Insider Cash to a transaction that includes your birthday gift, however, your purchase minimum must be $25 or more after discounts and Beauty Insider Cash redemptions are applied.

 

Are there any items that do not count toward my merchandise purchase of $25 or more?

Yes, your merchandise purchase of $25 or more excludes past purchases, Same-Day Unlimited subscriptions, gift cards, gift wrapping, packaging, taxes, and shipping and handling charges.

 

Do I need to make a merchandise purchase of $25 or more to redeem my gift at kohls.com?

No, Beauty Insiders who shop at Sephora at Kohlโ€™s or on kohls.com are not required to spend $25 or more to redeem their birthday gift.

 

The birthday gift I want is currently out of stock at my local Sephora store. What should I do?

Wait a week or two before returning to your nearest Sephora or Sephora at Kohlโ€™s location to pick up your birthday gift in person. Alternatively, you may choose your birthday gift on sephora.com or sephora.ca with a merchandise purchase of $25 or more. Remember, birthday gifts must be selected within your birthday month or two weeks before or after your birthday.

 

When will the new $25 minimum spend requirement for online birthday gift redemptions go into effect?

This update to the birthday gift benefit will go into effect on June 1, 2023.

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