Bad Product!!! First Aid Beauty Facial Radiance Pads

[jchen17]

The First Aid Beauty Facial Radiance Pads (28 Pads) I bought from Sephora has brownish spot on it. And black thing on the seal. I just opened it. Please see the photo. What are those? Can I still use it?

[LaurieBT]

Hi @jchen17,

I recommend that you do not use this product and return or exchange it instead. Please find the Sephora US Returns & Exchanges policies here. >

https://www.sephora.com/returns-exchanges

Sephora Canada Returns & Exchanges policies can be found here. > https://www.sephora.com/customerService/customerServiceTemplate.jsp?mediaId=12300054&country_switch=...

I hope this information helps!

- Laurie