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Ariana Grande Mod Vanilla perfume scratched 😞

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I just got my Ariana Grande Mod Vanilla Perfume in the mail and i have been so excited! After unboxing i noticed it had a strange, very noticeable, mark on it that will not come off. Very sad and disappointed. Ariana Grande MOD Vanilla Eau de Parfum  

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3 Replies

Re: Ariana Grande Mod Vanilla perfume scratched 😞

@cassycassy, I received your private message but I'm unable to respond as your messages are off. You can adjust your messaging preferences by visiting the Community on a desktop browser or mobile browser (not the app). Please look for the gear/settings icon. 

Re: Ariana Grande Mod Vanilla perfume scratched 😞

Hi laurie, i just updated my settings, thanks. 

Re: Ariana Grande Mod Vanilla perfume scratched 😞

@cassycassy, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you! 

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