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Post in Customer Support
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carofiro
NEWCOMER I
โ€Ž03-30-2024 04:59 PM
โ€Ž03-30-2024 04:59 PM

Android App unusable

Screenshot_20240330_185411_Sephora.jpg

โ€ƒthe app is completely broken on Android. I can't even view products past a search page.  My cart isn't visible. I can use the website in Chrome but this has never happened to me before and it coincides with ann updates. 

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LaurieBT
MOD
โ€Ž03-30-2024 05:12 PM
โ€Ž03-30-2024 05:12 PM

Re: Android App unusable

Hi @carofiro,

 

I'm sorry to see this! Can you please try uninstalling and reinstalling the app, and check that your device is also fully updated? If the issue persists afterwards please let us know.

 

Best regards,

Laurie 

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  • โ€Ž03-30-2024 04:59 PM
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