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Post in Customer Support
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Add points to account with receipt?

I recently made a big purchase at Sephora but didn't have my card. How can I add the points to my sephora account?? (I have my receipt)

Re: Add points to account with receipt?

Hello! I have a receipt from a purchase by my boyfriend and was wondering if I am I able to add points from the purchase to my account? Thank you

Re: Add points to account with receipt?

@Timmarie I will send you a PM to help. 

Re: Add points to account with receipt?

I am also having this issue. Can someone help?

Re: Add points to account with receipt?

Hi @1812ely,

 

I'm sending you a PM!

 

Always,
Danee

Re: Add points to account with receipt?

Hii.. I’m having the same problem. Can u please help me out for this??

Re: Add points to account with receipt?

Hi @Navneetz,

 

I'm sending you a PM!

 

Always,
Danee

Re: Add points to account with receipt?

I also need to add points from a receipt 

Re: Add points to account with receipt?

Hi @ShonnaNonna,

 

I'm happy to help! I'll send you a message shortly.

 

Warm regards,

Laurie

Re: Add points to account with receipt?

I tried to give the cashier my email and she said it didn’t exist so I couldn’t add my points. I know I gave her the right email, is there any way I could add my points after the purchase? 

Re: Add points to account with receipt?

Hi @99lmarah,

 

I'm sorry for the trouble and I'm happy to assist! I'll send you a message shortly.

 

Warm regards,

Laurie

Re: Add points to account with receipt?

I'm also having the same issue! I gave my associate my email but she could not find my account

Re: Add points to account with receipt?

Hi @nataliacy,

 

I'm sorry for the trouble! I'll send you a message shortly to assist.

 

Best,

Laurie

Re: Add points to account with receipt?

Hello! I have a receipt from a purchase but forgot to give my BI info. Am I able to add points from the purchase to my account? Thank you!

 

Re: Add points to account with receipt?

@carolineindc I will send you a PM to help. 

Re: Add points to account with receipt?

I am having the same issue. Can you help? Thanks!

Re: Add points to account with receipt?

Hi @moniquemrs,

 

I’m happy to assist! I’ll send you a message shortly.

 

Best regards,

Laurie

Re: Add points to account with receipt?

I am having this issue also. Would love to know how to do this?

Re: Add points to account with receipt?

Hi @blndebunnie,

 

Clients are not able to add points on their own, however we're happy to help with this! I'll send you a message shortly to assist.

 

Best regards,

Laurie

Anonymous Insider

Re: Add points to account with receipt?

Hello I made a purchase today and the person who helped me didn't added my points neither gave me the 15% off coupon  😔 what can I Do?

Re: Add points to account with receipt?

Hi @Anonymous,

 

I am sorry about! I will send you a private message. 

 

Best Wishes,

 

Janean

Anonymous Insider

Re: Add points to account with receipt?

Thank you

1 Reply