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Post in Customer Support
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Add points to account with receipt?

I recently made a big purchase at Sephora but didn't have my card. How can I add the points to my sephora account?? (I have my receipt)

Re: Add points to account with receipt?

Can you help me add my points with a receipt? The associate said I could add them after the fact without the receipt, as she already had processed the purchase before I could ask about my points. 

Re: Add points to account with receipt?

Hi I have the same situation!

Re: Add points to account with receipt?

Hi @DBiLee,

 

I am going to send you a message shortly to assist with the points.

❤️ Melissa

Re: Add points to account with receipt?

Hi @DorinaB,

 

I am going to send you a message now to assist with the points.

❤️ Melissa

Re: Add points to account with receipt?

Can you help me add my points with a receipt?

Re: Add points to account with receipt?

Hi @MarissaLindsey,

Please send me a private message with a copy of your receipt for further assistance.

 

Stay Gorgeous,

Penelope

Re: Add points to account with receipt?

Hello I have the same question!

Re: Add points to account with receipt?

Hi @Sunshine2312,

 

I'll send you a private message requesting your receipt information so that I can assist with your points. Thank you!

 

Warm regards,

Laurie

Re: Add points to account with receipt?

I also need helping regarding getting points for a purchase when the system was down at JC Penney Sephora last week!

Re: Add points to account with receipt?

HI @zoezab, I'll send you a PM 🙂

RE: Add points to account with receipt?

i am also having the same problem and need some assistance!

Re: RE: Add points to account with receipt?

HI @SkyPieper, I'm sending you a PM to help!

Re: RE: Add points to account with receipt?

Hi, could you send me a message too please as I have points I need to add!

thanks

Nicola

Re: RE: Add points to account with receipt?

Hi @Asbonic, I'll send you a PM!

Re: Add points to account with receipt?

I recently made a large purchase at Sephora in JC PENNY but their system was down. How can I add my points to my account using my receipt?

Re: Add points to account with receipt?

Hi @SilentRiot88,

 

I will send you a private message requesting your receipt information so that I can add your points.

Best regards,

Laurie 🙂

 

 

Re: Add points to account with receipt?

I am having the same issue. I made 2 purchases today 1 at Jc penny Sephora the other at the Sephora in the mall and neither transaction of showing up in my points. I have both receipts 

Re: Add points to account with receipt?

Hi @BOverturf,

 

I will send you a PM to further assist you.   

 

Best,

Rebecca

Re: Add points to account with receipt?

I also need help. They told me to call because their system was down and when I did, the girl I spoke to didn’t know what I was talking about. 


@jjanice123 wrote:

I recently made a big purchase at Sephora but didn't have my card. How can I add the points to my sephora account?? (I have my receipt)


 

Re: Add points to account with receipt?

Hi @kenziewilson,

 

I'm sorry for the trouble! I'll send you a private message requesting your receipt information so I can help with your points. 🙂 

Best regards,

Laurie

Anonymous Insider

Re: Add points to account with receipt?

I would also appreciate some assistance with this! 

I have made a big purchase at a Sephora store in Singapore, could I add the points from that receipt to my Beauty Insider account? Thank you!

3 Replies