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Post in Customer Support

Account not linked to phone number

Hello,

When I purchase in store I give my phone number to collect points. With my account online I use my email to login. It seems that my purchases from in store do not show up online and the points that I have earned are not there. How can I link my in store purchases with online. 

Thank you

Re: Account not linked to phone number

@IsabelleKapteyn We will be happy to help you combine your accounts.  It looks like your private messages are currently turned off. Please send me a private message with the phone  number you use in store or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

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