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Post in Customer Support

Account membership

My rouge status and membership is no longer there. It now suddenly says “join” when I have been a member and rouge for years. I had over 7k I’m points. Please help. I’ve made a purchase last week even. So it isn’t a membership lapse issue. 

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Re: Account membership

Hi @JessicaTO,

 

I can see your Rouge status and points on your account. Please try logging out then logging back in. If you have any additional questions or concerns, please send me a private message.

 

Always,

Danee

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