Account hacked!

[ATbeautyLvr38]

Three orders placed, the first was reversed by Sephora’s awesome customer support! 

1st order was Sunday. Two more today. Already cancelled and account info reset. Beware ladies! They even tried shipping to an address 3 hours from me. 

Hoping my points will be restored soon 🙂

[RaquelBT]

Hi @ATbeautyLvr38,

I'm so sorry to hear this! We realize that our clients trust us to protect their personal information and we take that task seriously. We maintain physical, electronic and procedural safeguards to protect your personal information.

I'm glad to hear you were assisted with this. Please feel free to send me a private message if you need assistance with anything else. Thank you. 🙂

Best Regards,

❤️ Raquel 

[ATbeautyLvr38]

Thank you! The orders show “pending”, I’m sure they will be completely cancelled soon?

[RaquelBT]

Hi @ATbeautyLvr38,

You're welcome! I'm going to look into this for you and send you a private message shortly. 🙂

Best Regards,

❤️ Raquel