ABH Subculture Palette carelessly packaged and destroyed in transit...not happy

[Ummema]

I received my subculture palette today and one side of it was completely destroyed with with powder everywhere from the two metallic shades, new wave and all star. I tried to clean the palette and gently shook it over my trash can to get the excess powder off. Almost all of the all star shade was gone and even the shade Roxy just crumbled out into the trashcan. I am so beyond disappointed right now. The way it was packaged was horrible, there was no bubble wrap sleeve or anything to protect the palette. I'm not sure if it was already damaged when it was shipped out but if it was, its disappointing that this giant company doesn't do quality control... 

[DaneeBT]

Hi Ummema,

I'm sorry for the condition of the palette you received! I'll send you a private message to help.

Always,
Danee